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Experience Manager Hybrid - US

Experience Manager

Part Time • Hybrid - US
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
Overview 

Energy conductor, hype captain, safety sentinel. You’ll run warm-ups like a pep rally, guide athletes through skill stations and send parents home grinning. Think of it as combining the best parts of coaching, customer engagement and event hosting—every single shift 

Duties & Responsibilities 
  • Greet families, answer questions, resolve issues and gather feedback 
  • Oversee warm‑ups, cool‑downs and station flow 
  • Lead circuit training activities 
  • Enforce mat placement and safety standards; monitor equipment condition and cleanliness. 
  • Track athlete progress in Jackrabbit and share updates with parents. 
  • Participate in daily cleaning: wipe equipment, vacuum floors, organize mats and supplies. 
  • Enter personal hours and maintain time records accurately 
  • Ensure that all customers are aware of upcoming events 
  • Assist with any administrative tasks related to customer experience (billing updates, registration, etc.) 
Location
Brookhaven: 1936 Briarwood Court NE
or
College Park: 2475 Riverdale Road
or
Mobile: We travel to many schools in the greater Atlanta area. I'm sure we're in a few near where you live!
or
Remote: Nothing beats working from bed! I mean home :). So long as the work gets done, we want you to be comfortable.  Assist with administrative and marketing duties from the comfort of wherever!

Organizational Structure
Reports to Operations Manager; mentors Instructor I and II staff. 

Required Skills & Qualifications
  • Enthusiasm for working with children and willingness to learn spotting techniques
  • Ability to lift 40 lbs and pass background check
  • High‐school diploma or equivalent
  • Dependable, team‐oriented mindset
  • 3 years coaching or camp‑lead experience with strong interpersonal skills 
  • Ability to spot level‑2/3 skills safely; CPR/First‑Aid certified 
  • Proficiency with Jackrabbit or willingness to learn 
  • Positive, customer‑focused attitude  
Additional Notes:
  • Expect to work between 15 and 30 hours per week
  • We have work hours to fit all schedules
  • Perfect fit for a student schedule (College or High School)
  • Options to work full-time with medical, dental and vision benefits
Industry
Sports and Recreation

Website

Flexible work from home options available.

Compensation: $21.00 - $25.00 per hour




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